Privacy Policy
Last updated: August 26, 2026
Black Heron Prints, operated by Mirela Jade ("I," "me," "my," or "Black Heron Prints"), respects your privacy and is committed to protecting the personal information you provide when visiting or making a purchase through my website.
This Privacy Policy explains what personal information I collect, how I use it, and the choices you have regarding your information.
1. Information I Collect
When you visit my website, purchase artwork or products, or sign up for my mailing list, I may collect certain personal information.
This may include:
Your name
Email address
Billing and shipping address
Phone number, if provided
Information necessary to process and fulfill your order
Purchase and transaction information
Information you voluntarily provide when contacting me
Information collected automatically through cookies and website analytics, such as your IP address, browser type, device type, and pages visited
I only collect information that is reasonably necessary for the purposes described in this Privacy Policy.
2. How I Use Your Information
I may use your personal information to:
Process and fulfill orders
Arrange shipping and delivery
Communicate with you about your order
Respond to questions or inquiries
Provide customer service
Send promotional emails, newsletters, studio updates, and information about new artwork or products, where you have consented to receive them
Improve my website, products, and services
Maintain business and transaction records
Comply with applicable legal and accounting requirements
Prevent fraud or misuse of the website
I will not use your personal information for purposes unrelated to those described above without obtaining appropriate consent, unless permitted or required by law.
3. Email Marketing
If you choose to subscribe to my mailing list, I will use the email address you provide to send you newsletters, announcements, new product releases, promotions, and other information related to Black Heron Prints and my artistic practice.
You can unsubscribe from promotional emails at any time by clicking the "unsubscribe" link included in the email.
Unsubscribing from promotional communications will not prevent me from contacting you when necessary to fulfill an order or for other transactional purposes.
4. Purchases and Payment Information
When you make a purchase through my website, certain information is required to process and fulfill your order.
Payment information is processed through third-party payment providers. I do not directly store your complete credit card number or other full payment credentials on my website.
Payment providers may collect and process your information according to their own privacy policies and terms.
5. Sharing Your Information
I do not sell, rent, or trade your personal information.
I may share personal information with trusted third-party service providers when reasonably necessary to operate my business. These may include:
Website hosting and e-commerce providers
Payment processors
Shipping and delivery providers
Email marketing providers
Website analytics providers
Professional service providers, such as accountants or other advisors
Government authorities or other parties where required or permitted by law
These service providers only receive information reasonably necessary to provide their services.
6. Website Cookies and Analytics
My website may use cookies and similar technologies to provide functionality, understand how visitors use the website, and improve the website experience.
Third-party services used on my website may also use cookies or similar technologies.
You may be able to adjust your browser settings to refuse or restrict cookies. However, doing so may affect certain website functionality.
7. Third-Party Websites
My website may contain links to third-party websites, including social media platforms, payment services, shipping providers, or other websites.
I am not responsible for the privacy practices or content of third-party websites. I encourage you to review their privacy policies before providing them with personal information.
8. Retention of Personal Information
I retain personal information only for as long as reasonably necessary to fulfill the purposes for which it was collected, including fulfilling orders, maintaining business records, resolving disputes, and meeting legal, accounting, and tax obligations.
When personal information is no longer reasonably required, I will take reasonable steps to securely delete or dispose of it.
9. Protecting Your Information
I take reasonable administrative, technical, and physical safeguards to protect personal information against unauthorized access, collection, use, disclosure, copying, modification, disposal, or similar risks.
However, no method of transmitting or storing information electronically can be guaranteed to be completely secure.
10. Your Privacy Rights
Depending on applicable privacy laws, you may have rights regarding the personal information I hold about you. These may include the right to:
Ask what personal information I hold about you
Request access to your personal information
Request correction of inaccurate information
Withdraw consent to certain uses of your personal information
Unsubscribe from promotional communications
Ask questions or raise concerns about how your personal information is handled
Some requests may be subject to legal or other reasonable limitations.
To make a privacy-related request, please contact me using the information below.
11. Changes to This Privacy Policy
I may update this Privacy Policy from time to time to reflect changes to my business, website, services, or applicable privacy requirements.
The updated version will be posted on this page with a revised "Last updated" date.
12. Contact
If you have questions about this Privacy Policy, would like to request access to your personal information, or have concerns about how your information is handled, please contact:
Mirela Jade / Black Heron Prints
Calgary, Alberta, Canada
Email: mirelajade.art@gmail.com